Make a Claim - telephone: +353 91 560 638

You must give written notice to MAPFRE Assistencia Travel Claims as soon as possible, but in any event within 31 days. Please download and complete the claim form below:

The above link is a PDF download that is required to be fully completed by you, and returned to us by:



MAPFRE Assistencia Travel Claims,
Ireland Assist House,
22-26 Prospect Hill,

Please ensure that all supporting documentation is sent with your claims form.

An acknowledgement letter will be sent to you upon receipt of your completed claims form that will advise you of your claims reference number. Please ensure that this reference is quoted in any future contact.

For legal claims, please contact:
  • Arc Legal Assistance Ltd,
  • The Gatehouse,
  • Lodge Park, Lodge Lane
  • Colchester, CO4 5NE
  • Tel: 0344 770 9000
Important Contact Details

Emergency Medical Assistance Service Tel: +353 91 560 637

Legal Expenses Claims - Arc Legal Assistance Limited Tel: 0344 770 9000

Other Claims (MAPFRE Assistance Travel Claims) Tel: +353 91 560 638 and Email:

We collect personal information in order to provide you with a quote, contract of insurance (where applicable) and for marketing purposes. Further details on this and how your data is processed can be found in our privacy policy. To learn more about our site structure, you can view our sitemap.
View our Summary Remuneration document here.
Cover-More Blue Insurance Services Limited trading as is regulated by the Central Bank of Ireland.

Irish Office: Plaza 255, Blanchardstown Corporate Park 2, Blanchardstown, Dublin 15.
  0818 286 455   |     01-513 5997   |  
Plaza 255, Blanchardstown Corporate Park 2, Blanchardstown, Dublin 15.