Make a Claim - telephone: +353 91 560 638
You must give written notice to MAPFRE Assistencia Travel Claims as soon as possible, but in any event within 31 days. Please select the relevant claims form to your claim:
- Cancellation (Close Relative / Travelling Companion Ill Health)
- Cancellation (Insured Person's Ill Health)
- Cancellation (Redundancy, Jury Duty, Summons)
- Cancellation (Third Party Insolvency)
- Catastrophe
- Curtailment (Close Relative / Travelling Companion Ill Health)
- Dental
- Medical
- Personal Accident
- Personal Belongings
- Personal Liability
- Ski
- Travel Delay, Missed Departure, Abandonment
The above links are PDF downloads that are required to be fully completed by you, and returned to us by:
Email: traveldept@mapfre.com
OR
Post:
MAPFRE Assistencia Travel Claims,
Ireland Assist House,
22-26 Prospect Hill,
Galway
Please ensure that all supporting documentation is sent with your claims form.
An acknowledgement letter will be sent to you upon receipt of your completed claims form that will advise you of your claims reference number. Please ensure that this reference is quoted in any future contact.
For legal claims, please contact:
- Arc Legal Assistance Ltd,
- The Gatehouse,
- Lodge Park, Lodge Lane
- Colchester, CO4 5NE
- Tel: 0344 770 9000
Important Contact Details
Emergency Medical Assistance Service – Tel: +353 91 560 637
Legal Expenses Claims - Arc Legal Assistance Limited Tel: 0344 770 9000
Other Claims (MAPFRE Assistance Travel Claims) – Tel: +353 91 560 638 and Email: traveldept@mapfre.com