Make a Claim - telephone: +353 91 560 638

You must give written notice to MAPFRE Assistencia Travel Claims as soon as possible, but in any event within 31 days. Please select the relevant claims form to your claim:

The above links are PDF downloads that are required to be fully completed by you, and returned to us by:

Email: traveldept@mapfre.com

OR

Post:
MAPFRE Assistencia Travel Claims,
Ireland Assist House,
22-26 Prospect Hill,
Galway

Please ensure that all supporting documentation is sent with your claims form.

An acknowledgement letter will be sent to you upon receipt of your completed claims form that will advise you of your claims reference number. Please ensure that this reference is quoted in any future contact.


For legal claims, please contact:
  • Arc Legal Assistance Ltd,
  • The Gatehouse,
  • Lodge Park, Lodge Lane
  • Colchester, CO4 5NE
  • Tel: 0344 770 9000
Important Contact Details

Emergency Medical Assistance Service Tel: +353 91 560 637

Legal Expenses Claims - Arc Legal Assistance Limited Tel: 0344 770 9000

Other Claims (MAPFRE Assistance Travel Claims) Tel: +353 91 560 638 and Email: traveldept@mapfre.com

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View our Summary Remuneration document here.
Blue Insurance Limited trading as Backpackertravelinsurance.ie is regulated by the Central Bank of Ireland.
 

Irish Office: Plaza 255, Blanchardstown Corporate Park 2, Blanchardstown, Dublin 15.
  0818 286 455   |     01-513 5997   |     info@backpackertravelinsurance.ie   |   Follow Us on Facebook  
Plaza 255, Blanchardstown Corporate Park 2, Blanchardstown, Dublin 15.