FAQs

Backpacker

• What is the age limit on the Backpacker policy?

• Are Stopovers covered?

• What is covered in the Backpacker policy?

• Am I covered whilst Working?

• What is Exam Failure cover?

• What is the total duration provided for Winter Sports cover on a Backpacker policy?

• What is the maximum trip duration?

General Questions

• What charges do I incur when buying a policy?

• How Will I receive my Validation Certificate and Policy Cover?

• What should I do if I need to my details change or I want to extend cover?

• What should I or any of my travelling companions do if I/We have a pre-existing medical condition?

• Can I compare prices to find out the cheapest offer available for Backpacker Travel Insurance?

• Is Pregnancy Covered?

• What if I need to cancel my holiday/trip?

• What should I be aware of in respect of baggage/money claims?

• What is Long stay Insurance?

• Do I need a police report for stolen items?

• When should I contact the Emergency Assistance Number?

• Am I covered for Liability of Mechanically Propelled vehicles or watercraft?

• How do I make a claim?

• What should I do if I have a complaint about the policy or a claim?

• Is there a cooling off period?

• Are there any countries excluded from the policy?

Adventure Activities

• What Adventure / Hazardous Activities are covered Free of Charge with backpackertravelinsurance.ie?

• What is the difference between ‘Incidental and Non Incidental basis'?

• I cannot find the Hazardous Activity I want to do on this list?

• What additional Hazardous Activities can I obtain cover for, subject to payment of an additional premium.

• Amateur is listed next to some of the Activities, what does this mean?

• Does backpackertravelinsurance.ie cover scuba diving?

• What is the maximum altitude allowed for trekking?