Contact Us

Dublin Office

  • Backpackertravelinsurance.ie
  • c/o Blue Insurance,
  • Plaza 255,
  • Blanchardstown Corporate Park 2,
  • Blanchardstown, Dublin 15.
  • Opening Hours
  • Monday - Friday: 08:30 – 18:30
  • Saturday: 09:30 – 15:00
  • Sunday: 10:00 – 14:00

Complaints

If you have a complaint about the sale of your policy or our website, please contact us on complaints@blueinsurance.ie.

We will do our best to resolve your complaint within 40 business days of receipt of your initial complaint.

If we are unable to resolve your complaint you may refer the matter with the Financial Services Ombudsman Bureau (http://www.financial-ombudsman.org.uk/). Alternatively, if you purchased a policy online, you can submit a complaint through the EC On-line Dispute Resolution (ODR) platform at http://ec.europa.eu/consumers/odr/ who will notify the Financial Services Ombudsman Bureau on your behalf. Our full Complaints Procedure is available on request.

For all other complaints (including about Claims), please refer to the Complaints Procedure of your policy wording.

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Blue Insurance Limited trading as Backpackertravelinsurance.ie is regulated by the Central Bank of Ireland.
 

Irish Office: Plaza 255, Blanchardstown Corporate Park 2, Blanchardstown, Dublin 15.
  0818 286 455   |     01-247 8954   |     info@backpackertravelinsurance.ie   |   Follow Us on Facebook  
Plaza 255, Blanchardstown Corporate Park 2, Blanchardstown, Dublin 15.