Making A Claim

If your policy was issued before 1st December 2013 then click here for the relevant contact details.

You must give written notice to the claims department as soon as possible, but in any event within 31 days.
When contacting the claims department please have the following information to hand

Scheme Reference:

  • Policy Number
  • Resort and country visited
  • Value of claim
  • Brief circumstances
  • Travel dates
  • Incident Date

Failure to have the above information to hand may result in your claim being delayed.

Claims Department Contact Details

All claims except Legal Expenses contact Travel Claims on 0818 286 459

For Legal Expenses claims only contact 0818 286 510