Making A Claim Telephone: +353 91 560 638

You must give written notice to the Claims Company as soon as possible, but in any event within 31 days.

When contacting the Claims Company please have the following information to hand:

Scheme Reference: Blue ROI 2015

  • Name of your policy and where is was purchased
  • Policy Number
  • Date insurance purchased
  • Resort and country visited
  • Value of claim
  • Brief circumstances
  • Travel dates
  • Incident Date

Failure to have the above information to hand may result in your claim being delayed.

Claims Company Contact Details

All claims except Legal Expenses contact MAPFRE Assistance Travel Claims on +353 91 560 638

For Legal Expenses claims only contact Arc Legal Assistance Limited on 0344 770 9000

If your policy was issued 16/06/2014 then click here for the relevant contact details.